Welcome to reev! We are delighted that you are shaping the future of electromobility together with us. Below you will find a comprehensive guide about the basics of your reev Pro licence.
TABLE OF CONTENTS
- Activate access control
- Create user groups
- Use Cases
- Registered users (employees, pool vehicles, tenants, etc.) without automatic billing with the possibility of manual internal billing
- Registered users (employees, pool vehicles, tenants, etc.) with automatic billing
- Short-term users (e.g. guests) without automatic billing with the possibility of manual internal billing
- Short-term users (e.g. guests) with automatic billing
- Public charging (eRoaming)
- Additional information
Activate access control
By default, your charging group is set to standard settings, and access control is deactivated. This means charging processes can be started at your charge points without authorization.
To enable access control, navigate to Monitoring (menu item) and select Charging Infrastructure (sub-item). Once access control is active, only users or charging cards registered in the dashboard will have permission to initiate charging processes.
Create user groups
Access the User groups menu to customize your charging plans. Define user groups and set preferred conditions, with the flexibility to adjust or deactivate settings at any time. You can create multiple user groups for each charging group. Utilize the listed scenarios as examples to refine your charging offer effectively.
Use Cases
Registered users (employees, pool vehicles, tenants, etc.) without automatic billing with the possibility of manual internal billing
Description: You want users to be authorized to initiate a charging session at your charging points and monitor their consumption on the reev dashboard. The goal is not to automatically bill them but to have the capability to export the data for internal billing purposes.
How-To:
- Create user group
Select the "User Groups" menu item.
- Create a new "Driver and vehicles" group.
- Choose "Do not use automatic billing".
- Optionally: Set a tariff (including parking fee) for internal documentation/ billing.
- Activate user group for all or specific charging groups.
- Add users:
- Select ⊕ within the "Users" tile of your user group.
- Add a driver (with an email adress) or a vehicle (without email).
- Assign charging cards:
- Choose a new or existing charging card.
Enter the 5-digit code for a reev card.
For other RFID-cards, select "Other RFID card".
- Choose a new or existing charging card.
- Optional information:
- Enter cost centre or other details.
- Confirm
*Drivers are invited to use the service via email. Subsequently, they are granted access to the reev app. Through the reev app, they can initiate charging sessions and view charging history, for instance. Example: Employees, Tenants.
For vehicles, on the other hand, users are simply prompted to enter a name and assign charging cards. Example: Pool vehicle.
Registered users (employees, pool vehicles, tenants, etc.) with automatic billing
Description: You want users to be authorized to initiate a charging session at your charging points and the amount to be automatically billed. You will receive the total amount at the beginning of the next month on your bank account.
How-To:
- Set up payment account
To use automatic billing, you must first set up a payment account. For more information on setting up your payment account, click here. - Create user group
Select the "User Groups" menu item.
- Create a new "Driver and vehicles" group.
- Choose "Use automatic billing".
- Set a tariff (including parking fee).
- Activate user group for all or specific charging groups.
- Add users:
- Select ⊕ within the "Users" tile of your user group.
- Add a driver (with an email adress).
- Assign charging cards:
- Choose a new or existing charging card.
Enter the 5-digit code for a reev card.
For other RFID-cards, select "Other RFID card".
- Choose a new or existing charging card.
- Optional information:
- Enter cost centre or other details.
- Confirm
Short-term users (e.g. guests) without automatic billing with the possibility of manual internal billing
Description: You want users who are not registered in your dashboard (e.g. guests) to be able to charge for free using distributed charging cards, with the option for manual billing.
How-To:
- Create user group
Select the "User Groups" menu item.
- Create a new group called "Charging cards only".
- Optionally: Set a tariff (including parking fee) for internal documentation/ billing.
- Activate user group for all or specific charging groups.
- Confirm
- Assign charging cards
- Select ⊕ within the "Charging cards" tile of your user group.
- Choose a new or existing charging card.
Enter the 5-digit code for a reev card.
For other RFID-cards, select "Other RFID card".
Short-term users (e.g. guests) with automatic billing
Description: You want users to be who are not registered in your dashboard (e.g. guests) to directly pay for charging services.
How-To:
- Set up payment account
To use automatic billing, you must first set up a payment account. For more information on setting up your payment account, click here. - Create user group
Select the "User Groups" menu item.
- Create a new user group called "Spontaneous Charging (Ad Hoc)".
- Choose "Use automatic billing".
- Set a tariff (including parking fee).
- Activate user group for all or specific charging groups.
- Confirm
Once this user group is activated, users can charge at the selected charging group(s) by scanning the QR code attached to the charging points of the charging station with their smartphone camera. Subsequently, drivers will be redirected to the mobile web app reev.one. Here, the chargers can enter their payment details (credit card as well as Apple or Google Pay) and will be automatically billed after the charging process.
Public charging (eRoaming)
Description: You want your charging group to be publicly displayed to generate revenue from charging sessions by users of our eMobility partners.
How-To:
- Set up payment account
To use automatic billing, you must first set up a payment account. For more information on setting up your payment account, click here. - Configure mandatory settings for public charging group. More information about these settings can be found here.
- Create user group
Select the "User Groups" menu item.
- Create a new user group called "eRoaming".
- Please note: The fixed rate per kWh specified in the contract and the applicable VAT rate cannot be changed separately for eRoaming.
- Activate user group for all or specific charging groups.
- Confirm
Please note that it may take up to seven days for your charging infrastructure to be displayed to our eMobility partners.
Additional information
Support
If you have more questions or other concerns, contact us through the button below. If this article doesn't answer all your questions or if you have suggestions for improvement, we appreciate your feedback.
Your reev Team