TABLE OF CONTENTS


Your charging infrastructure offers the option of storing recurring users in the dashboard and making the charging power available for these drivers to use. 

The fully automatic billing of these users takes place on a monthly basis directly via the reev software. 

 

You can also make your charging stations chargeable to the public for non-registered users and drivers within the user groups for spontaneous charging (ad hoc) and via eRoaming. Here the charging processes are automatically billed via the reev software too. 

 

Depending on the user group, different billing types are available to you after creating an account with our payment service provider Stripe. 

You will find more information on transaction-related fees here 

 

In the following section you will find a detailed overview of the automatic billing process for chargeable charging processes. 

 

Billing of the user group Drivers and Vehicles

 

As part of the configuration of this user group you can specify to which tariffs the returning users (drivers) can charge and whether, in addition to (or instead of), the basic charge should be calculated for the general use of the charging infrastructure.  

The billing logic of the reev software is also based on these criteria. 

 

 

Charging with tariff/kWh without a monthly fee: 

  • Cost calculation of the charging processes is carried out from the first to the last day of a month 

  • Invoicing of the drivers at the beginning of the following month 

 

 

Charging without tariff/kWh with a monthly fee: 

  • Billing period for the full month (e.g. 01.01-31.01.2021)  and applies to all drivers who are (or were) actively assigned to the charging offer during the month. 

  • The monthly basic fee will be charged to the driver regardless of whether a charging process was carried out within the period.. 

  • Invoicing takes place as soon as the billing period ends 

 

 

Charging with tariff/kWh and monthly fee: 

  • Cost calculation and billing period is analogous to the above billing periods 

  • Each driver will receive a separate invoice for the costs of charging or electricity consumption as well as for the monthly basic fee 

 

 

Billing of the user group Spontaneous charging (ad hoc)

 

By creating an option for the user group Spontaneous charging, you enable drivers and short-term users to charge obstruction-free without prior registration and contract conclusion. You can set the tariff individually, at which the users obtain their charging power. 

 

The billing of ad hoc charging processes takes place immediately after charging has finished. The amount of the charging service is transferred directly to your payment account through the service provider Stripe and transferred to your business account as part of the monthly payment on the first working day of the following month. 

 

The charging process and the billing of ad hoc charging processes is as follows:

 

  • Drivers scan the QR code of the charging port at the charging station: 
    • Redirect to website https://reev.one/welcome 
    • Indication of the desired payment method (credit card or Apple Pay or Google Pay) and confirmation of the set tariff 
    • Standard reservation of €60 with the driver's payment method. After the end of the charging process, the amount is adjusted in accordance with the charging costs that have been incurred 
    • Send the payment receipt to the stored driver eMail address 

 

Billing of the user group eRoaming 

 

With the activation of a loading option for the user group eRoaming you make your charging infrastructure available for chargeable charging processes to the customers of our selected eMobility Service Provider (short: EMPs). 

Charging processes carried out by drivers using an eRoaming charging card or app are charged to you as the charging station operator with a tariff of €0.29/kWh plus VAT reimbursed. 

 

The eRoaming charging processes are billed monthly by reev. The proceeds from the charging processes are first transferred to the Stripe payment account and then cumulatively transferred to your business account as part of the monthly payment. 

You can calculate earnings from one month on the first day of the following month on your business account. 

 

The billing of eRoaming charging processes is as follows:

 

  • Invoicing for eRoaming charging processes is carried out by reev after the end of the month. 
    • Example: For the loading processes in May 2021, the invoice will be sent to the eMobility provider in early June 2021. 
  • The eMobility providers, in turn, charge their drivers for the charging processes. 
    • When and how this happens is regulated directly between the driver and the eMobility provider. 
  • As the operator, you will be reimbursed the income from roaming charging processes with the monthly payment from Stripe to your specified business account. 
    •  For example, in May 2021  charging processes are usually refunded at the beginning of July 2021. 

 

 

As a charging station operator, by default you will receive on the first working day of the month a payment to the stored business account. This includes all payments, which you received from your drivers in the previous month. You can find further information on the billing documentation here. 

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Your reev Team