If your eMH2 charging station/group is displayed as offline in the reev Dashboard, the following guide will walk you through the steps to bring it back online and restore the connection to the backend.

TABLE OF CONTENTS

 Restarting the ABL eMH2

  1. Open the housing cover using the supplied cover key from the bottom of the station.

  2. Open the control flap and flip the FI circuit breaker (blue) and the circuit breaker (grey). Wait for about 30 seconds.

  3. Disconnect and reconnect the LTE stick.

  4. Flip both the FI circuit breakers (blue) and the grey circuit breaker back on to power the charging infrastructure.

  5. Ensure that the LTE stick is properly inserted and that the LED on a Huawei LTE stick is blinking green.



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If the controller charging station (formerly Master) has an Alcatel LTE stick, please refer to the following status indicators:


  • Purple light on for a few seconds ➞ Power supply is ensured

  • Orange light blinking fast ➞ Searching for network
  • Steady orange light ➞ Out of operation

  • Red light blinking slowly ➞ Registering in the LTE network
  • Steady red light ➞ Registered in the LTE network

  • Green light blinking slowly ➞ Registering in the 3G network
  • Steady green light ➞ Registered in the 3G network

  • Blue light blinking slowly ➞ Registering in the 2G network
  • Steady blue light ➞ Registered in the 2G network


After restarting the charging infrastructure, it may take up to 10 minutes to reconnect to the backend and become available online.


Please contact us via email or phone after the restart to confirm the availability and functionality of the charging infrastructure online.

Support

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Your reev Team